5 steps to convert your freebie users into customers

Learn how to convert passive followers into paying clients using value-driven, non-pushy strategies that build trust and drive action.

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Let’s talk about the silent majority of your audience. The lurkers.

They open your emails, watch your stories, visit your site... but they never engage.

Here’s the thing: lurkers aren't uninterested—they're just unready.

With the right strategy, you can turn them into paying clients without ever sounding pushy.

Today, I’m breaking down how to gently nudge lurkers toward working with you.

Growth hack: How to turn lurkers into clients without being pushy 🫣

Lurkers need a little trust and a little nudge. Here’s how to give them both:

1) Acknowledge them 👀

Start by calling out the lurkers in your content—subtly and playfully.

👉 What to do:

  • Post something like “I see you, silent readers 👋” in your emails or stories.
  • Make it lighthearted, not guilt-inducing.
  • Remind them they’re always welcome to reach out, even if they’ve never replied before.

2) Create low-friction offers 🪜

Sometimes people don’t take action because the first step feels too big.

👉 What to do:

  • Offer smaller commitments: a free audit, a 10-min consult, a mini product.
  • Frame it as “no pressure, no pitch.”
  • Make it clear it’s designed just for those watching quietly in the background.

3) Reshare client wins regularly 🏆

Nothing builds trust like seeing people like them getting real results.

👉 What to do:

  • Share quick wins, screenshots, or feedback in your emails and content.
  • Use simple language that shows progress, not perfection.
  • Tag it as “proof for the lurkers” to keep it fun and relatable.

4) Add “silent CTA” PS lines 💬

Not every CTA needs to scream “buy now.” Use casual, subtle cues.

👉 What to do:

  • In your email PS: “If you’re curious about working together, just reply with ‘hey’.”
  • Add soft prompts like “Ready when you are 👇” in social captions.
  • Make it feel like the door’s always open without pushing them through it.

Speed it up with AI ⚡

Want to set this all up without spending hours writing or overthinking? Here’s how to use AI to move faster:

1. Generate lurker-friendly post ideas

Prompt: “Write 5 social media posts that speak directly to audience lurkers in a warm, non-salesy tone.”

2. Create low-friction offer copy

Prompt: “Create a short email offering a free mini audit to passive subscribers who haven’t booked yet.”

3. Repurpose client wins into proof content

Prompt: “Turn this client testimonial into a 2-line story to share on social, written like a casual update.”

4. Write soft call-to-action PS lines

Prompt: “Give me 5 one-line PS callouts for email lurkers to reply if they’re ready to chat—no hard selling.”

💡 Bonus tip: Save these as reusable templates in ChatGPT or your writing tool of choice.

Tweet of the week 🐦

Running a business isn’t just work—it’s deep self-reflection that strips away your excuses and forces you to face your true strengths and weaknesses. It’s the kind of growth that shows you who you really are.

Link love ❤️

👉 How to do DMs the right way

👉 7 Pushy Sales Tactics You Need to Ditch Yesterday

👉 Content That Turns Silent Followers into Engaged Fans

👉 How to Convert More Clients Without Being Pushy

👉 Try our free 14-day trial of Book Like A Boss!

That’s a wrap 👊

Lurkers are some of your warmest leads—they just need the right message at the right moment to take action.

Speak to them directly, lower the barrier to entry, and keep showing proof that your offer works. The rest will follow.

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